Return & Refund Policy
Return and Refund Policy
Effective Date:
At LA FILLE D’OR, we strive to provide our customers with high-quality products and services. If you are not satisfied with your purchase, this Return and Refund Policy outlines your options for returning or exchanging items and requesting refunds.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
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The item must be unused, unworn, and in its original condition.
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The item must be returned in its original packaging with all tags attached.
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The return request must be initiated within 7 days of the delivery date.
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Proof of purchase, such as a receipt or order confirmation, must be provided.
2. Non-Returnable Items
The following items are not eligible for returns:
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Gift cards
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Personalized or custom-made products
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Final sale or clearance items
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Items marked as non-returnable in the product description
3. Return Process
To initiate a return:
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Contact our customer service team at osreverythink@gmail.com with your order details and reason for return.
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Our team will review your request and provide return instructions if eligible.
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Ship the item back to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days to the original payment method.
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Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
We offer exchanges for items that are defective, damaged, or incorrect. If you need to exchange an item, please contact us at osreverythink@gmail.com with your order details and the reason for the exchange.
6. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately with photos and a description of the issue. We will work with you to resolve the problem, which may include a replacement, refund, or store credit.
7. Contact Us
For any questions or concerns regarding this Return and Refund Policy, please contact us at:
Email: osreverythink@gmail.com
By making a purchase on our Website, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.
At LA FILLE D’OR, we are dedicated to providing an exquisite collection of jewelry that embodies elegance and sophistication. Our esteemed company was Founded in 2024 , in the vibrant city of Gurugram. Our establishment was born from a passion for timeless design and premium craftsmanship. Our team comprises industry experts who meticulously curate each piece, ensuring that our offerings meet the highest standards of quality and aesthetic appeal.
Our collection features a diverse range of jewelry, including elegant necklace sets and eye-catching bracelets, designed to elevate your style for any occasion. We utilize only the finest materials, which not only enhance the brilliance of our pieces but also ensure comfort for everyday wear. Research indicates that 70% of consumers prioritize quality and design when selecting jewelry, and we strive to exceed these expectations with every item we offer.
We believe that jewelry is not merely an accessory; it is an expression of individuality and a reflection of personal style. Our commitment to timeless designs means that our pieces are not just trends but investments that can be cherished for years to come. At LA FILLE D’OR, we invite you to explore our collection and discover the perfect piece that resonates with your unique style and enhances your wardrobe.