Refund & Return Policy

100% Authentic Jewelry | Secure Payments | Easy Returns

Returns & Exchanges

At La Fille D’or, we strive to ensure you love every piece you receive.

• Returns must be requested within 48 hours of delivery

• Products must be unused, unworn, and in original packaging

• A valid order ID or proof of purchase is required

Damaged, Defective, or Incorrect Items

If you receive a damaged or incorrect product:

• Notify us within 24 hours of delivery

• Share a clear unboxing video and images

• Eligible cases will receive a replacement or full refund at no extra cost

Non-Returnable Items

For hygiene and safety reasons, the following are not eligible for return:

• Earrings (unless damaged or defective)

• Customized or personalized jewelry

• Items purchased during sale or clearance

Refund Policy

Once your return request is approved and the product is received:

• Refunds are processed within 5–7 business days

• The amount will be credited to:

  • The original payment method, or

  • Bank transfer (for Cash on Delivery orders)

Return Shipping

• Customers are required to self-ship the product unless the item is defective or incorrect

• Shipping charges are non-refundable

• For defective or incorrect orders, return shipping costs will be reimbursed

Order Cancellation

• Orders can be cancelled within 12 hours of placing the order

• Orders already shipped cannot be cancelled

Legal Compliance (India)

This policy is in accordance with applicable Indian consumer protection guidelines.
Refunds and returns are processed subject to verification and approval.
The brand reserves the right to refuse returns that do not meet the above conditions.

Contact Us

For any assistance regarding returns or refunds:

• Email: info@osreverythink.com

• WhatsApp: +91-9311211170

• Support Hours: 10 AM – 7 PM (Mon–Sat)

La Fille D’or reserves the right to update this policy at any time without prior notice.